Tag Archives: technology

Dec 26 2011

Portals


The effective Software Testing

Software Testing Basics

As an information architecture consultant, I would like to add a favour to this information blog.

Ubiquitous IA

View more presentations from Peter Morville

Search Patterns: UX Russia

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Experience Maps

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Reference to Morville

Dec 26 2011

Test Management


Defect Management – Tracking Software

Defect management is crucial to closing the loop between requirements, implementation and verification and validation. Traditional defect tracking management, implemented in a standalone fashion, can no longer address the complexity and pace of change in modern software development. Defect management processes must be tightly interlinked with all of the other software development processes. The defect management process contains the following elements:

Defect Discovery – Identification and reporting of potential defects. The defect tracking software must be simple enough so that people will use it, but ensure that the minimum necessary information is captured. The information captured here should be enough to reproduce the defect and allow development to determine root cause and impact.

Defect Analysis & Prioritization – The development team determines if the defect report corresponds to an actual defect, if the defect has already been reported, and what the impact and priority of the defect is. Prioritization and scheduling of the defect resolution is often part of the overall change management process for the software development organization.

Defect Resolution – Here the development team determines the root cause, implements the changes needed to fix the defect, and documents the details of the resolution in the defect management software, including suggestions on how to verify the defect is fixed. In organizations using Software Product Lines approaches, or other shared component approaches, defect resolution may need to be coordinated across multiple branches of development.

Defect Verification – The build containing the resolution to the defect is identified, and testing of the build is performed to ensure the defect truly has been resolved, and that the resolution has not introduced side effects or regressions. Once all affected branches of development have been verified as resolved, the defect can be closed.

Defect Communication – This encompasses automatic generation of defect metrics for management reporting and process improvement purposes, as well as visibility into the presence and status of defects across all disciplines of the software development team.

As a unified development platform Integrity supports all of other disciplines in the application lifecycle – not just defect management. Traditional defect management software cannot achieve the seamless links among all activities and assets that is needed in today’s fast-paced and complex development environments. Combining these linkages with unprecedented process flexibility makes Integrity the best choice for addressing challenges such as:

  • Discovery and Notification
  • Defect Resolution across Multiple Lines of Development
  • Automated Defect Verification

Making Software Quality Assurance Part of the Entire Application Lifecycle

The accelerating amount of software in applications and devices, combined with delivery of multiple configurations or versions makes significant demands on test management. Complexity and volume must be consistently managed, or deadlines and quality are at risk. Integrity’s test management software helps enterprise level businesses maintain quality assurance.

Integrity helps QA answer pressing questions that impact the business:

  • Are we ready to ship?
  • What is the impact of requirements change on the test deficit?
  • What is the status of the defects found in testing? Are they still in development?
  • Are we testing against the most current requirements?
  • Where were these tests used before, and are they applicable to our current project?
  • How is our quality trending? Are we on-track to meet our software quality goals?

 

Reference :http://www.mks.com/challenges/product-lines

Dec 13 2011

Technology


ITIL – Linking Development to the Data Center

Integrity links application development to your data center. Our industry certified solution for ITIL provides support for change, configuration and release processes and directly links them to processes found in the development phase of the application lifecycle. Integrity is the only product to provide a single platform that spans the process needs of IT operations and application development, giving you a way to improve process control, traceability and visibility from system inception to delivery, and across custom and packaged software environments.

You are seeking a way to extend ITIL processes, provide vital links to development, and improve IT governance. You are seeking a solution that serves your business entirely, providing unified process control across IT operations and application development. And, you want to eliminate barriers to communication and collaboration that inhibit speed of delivery.

ITSM Diagram
(click image to enlarge)

Integrity provides an integrated platform that harmonizes the disciplines of ALM and IT Service Management providing you with:

  • Incident lifecycle ownership — Provides visibility and traceability around incident status/state.
  • Request for change — Connects requests for change (RFCs) to software defects and bill of materials as well as to impacted configuration items.
  • Communication of planned change to customers — Provides customers with visibility into status and progress against RFCs within the development lifecycle.
  • Impact assessment on proposed change — Associates all affected artifacts including business requirements, source code, configuration files, test cases design and business process data to RFCs to understand the full impact of change upon your systems and environment.
  • Leverage configuration data for release and deployment management — When software change is released back to production, automatically close the ticket, attach deployed information and relay status back to development.

Integrity is an open platform, completely adaptable into existing technology environments. Key integrations into various Service Desk, Asset Tracking and Discovery applications are available as part of the solution.

Integrity can be implemented for application service management in conjunction with your existing IT operational technologies including, but not limited to:

Agile and ITIL

Continuous Integration and Continuous Delivery are key Agile concepts that enable organizations to improve the quality of the applications delivered to operations from the development group. These concepts can make life even harder, however, for the operations group that typically struggles with the deployment of complex multi-platform modern applications.

It is imperative that the relationship between these groups becomes more collaborative (a key Agile tenet) for these highly iterative processes to flourish. It is also critical that these processes are automated such that the hand-off from Agile ALM processes to Release Management and ITSM processes is coordinated, secure, and essentially bullet-proof.

Integrity provides the platform necessary to easily automate Agile and traditional release processes ensuring consistent and rapid deployments of your applications. The Integrity Agile solution is ideally suited to addressing the process and control needs of an organization trying to reconcile ITIL and Agile practices.